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Customer reviews

Over 1,000 reviews from customers across London

4.9 out of 5 on Google and 9.87 out of 10 on Checkatrade. This is what people say once the job is done, in their own words.

From a recent Google review

Everything was clearly explained before I committed to the work, and the quotation was detailed and transparent.
Minna · New combi boiler and power flush
Read Minna’s full review

I had a very positive experience with Boiler & Heating Care from start to finish and would happily recommend them.

I contacted them to replace an old combi boiler and was particularly impressed with how thorough the initial survey was. Rather than simply quoting for a boiler swap, the engineer took the time to inspect the existing heating system properly, identified significant build-up in the radiators and recommended a power flush. Everything was clearly explained before I committed to the work, and the quotation was detailed and transparent.

The team subsequently installed a new Main combi boiler and carried out the power flush. The work was completed professionally and, most importantly, all six radiators that had previously been causing problems are now working properly again.

Communication throughout has also been excellent. Julie and Evis have been friendly, responsive and very helpful with all of my questions, both before and after the installation. The boiler warranty and Building Regulations/Gas Safe documentation were registered promptly, and they have continued to be helpful with follow-up queries.

Overall, I’ve been very happy with both the quality of the work and the customer service. Thank you to the whole team at Boiler & Heating Care.

What people mention most

A few things that keep coming up in our reviews.

Turning up on time
“They always turn up on time and the engineers are always very pleasant and do a thorough job.”
Robin W. · New boiler and yearly service
When it’s urgent
“Spoke to this company after hours Friday evening. … Saturday morning engineer turned up work all carried out.”
Ivor M. · Boiler repair
Respecting your home
“He made sure to protect the carpets and floor and cleaned up after himself before he left.”
Aman S. · Power flush and new radiators
Fixing it properly
“Then equally good at actually fixing the issues, really recommend them…”
Sal T. · Heating system repair
Easy to reach
“Communicating so easily via whats app was brilliant.”
Hannah S. · New boiler
Clear on price
“I am very impressed with their service, efficiency and clear messaging and pricing.”
V J L-D · Hot water tank repair

Latest reviews on Google

Straight from our Google profile, newest first.

See all 383 on Google

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Breakdowns, boiler services, new boilers, bathrooms and building work. Gas Safe registered, a 12-month warranty on major repairs, and based in Leyton for over 15 years.

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