Customer reviews
Over 1,000 reviews from customers across London
4.9 out of 5 on Google and 9.87 out of 10 on Checkatrade. This is what people say once the job is done, in their own words.
From a recent Google review
Everything was clearly explained before I committed to the work, and the quotation was detailed and transparent.
Read Minna’s full review
I had a very positive experience with Boiler & Heating Care from start to finish and would happily recommend them.
I contacted them to replace an old combi boiler and was particularly impressed with how thorough the initial survey was. Rather than simply quoting for a boiler swap, the engineer took the time to inspect the existing heating system properly, identified significant build-up in the radiators and recommended a power flush. Everything was clearly explained before I committed to the work, and the quotation was detailed and transparent.
The team subsequently installed a new Main combi boiler and carried out the power flush. The work was completed professionally and, most importantly, all six radiators that had previously been causing problems are now working properly again.
Communication throughout has also been excellent. Julie and Evis have been friendly, responsive and very helpful with all of my questions, both before and after the installation. The boiler warranty and Building Regulations/Gas Safe documentation were registered promptly, and they have continued to be helpful with follow-up queries.
Overall, I’ve been very happy with both the quality of the work and the customer service. Thank you to the whole team at Boiler & Heating Care.
What people mention most
A few things that keep coming up in our reviews.
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“They always turn up on time and the engineers are always very pleasant and do a thorough job.”
“Spoke to this company after hours Friday evening. … Saturday morning engineer turned up work all carried out.”
“He made sure to protect the carpets and floor and cleaned up after himself before he left.”
“Then equally good at actually fixing the issues, really recommend them…”
“Communicating so easily via whats app was brilliant.”
“I am very impressed with their service, efficiency and clear messaging and pricing.”
Latest reviews on Google
Straight from our Google profile, newest first.
Posted on Sal TariqTrustindex verifies that the original source of the review is Google. We had long standing heating system issues with circulation and sludge, the Boiler & Heating Care team were excellent at arranging appointments, listening to the issues and proposing solutions. Then equally good at actually fixing the issues, really recommend them and will be calling on them again for servicing and anything else needed in future.Posted on Ivor MorrisTrustindex verifies that the original source of the review is Google. I spoke to 3 other engineers waited no show no contact. Spoke to this company after hours Friday evening. Had a quote, everything explained to me over the phone as I was away on the Saturday. Was told that they would be there Saturday morning as I had someone to let them in. Saturday morning engineer turned up work all carried out. Boiler stripped completely. 2 year warranty given. A very professional company, I highly recommend and will definitely stick to using this company in the future.Posted on Robin WatchmanTrustindex verifies that the original source of the review is Google. Boiler and Heating Care replaced our boiler and did a major overhaul/ modification of our central heating about four years ago. It has been fault free ever since. They service our boiler each year. They always turn up on time and the engineers are always very pleasant and do a thorough job. I would always recommend.Posted on Aman ShahTrustindex verifies that the original source of the review is Google. Arlind was amazing with power flushing my heating system and installing new radiators, he was very friendly and talked me through the whole process of the job. He made sure to protect the carpets and floor and cleaned up after himself before he left. I recommend this place for your heating needs, especially the power flush to maximize your radiator lifespan and heating efficiency.Posted on Sarah PierceTrustindex verifies that the original source of the review is Google. Efficient, timely, easy to book and reasonably priced. All in all very happy with this service.Posted on MinnaTrustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐ I had a very positive experience with Boiler & Heating Care from start to finish and would happily recommend them. I contacted them to replace an old combi boiler and was particularly impressed with how thorough the initial survey was. Rather than simply quoting for a boiler swap, the engineer took the time to inspect the existing heating system properly, identified significant build-up in the radiators and recommended a power flush. Everything was clearly explained before I committed to the work, and the quotation was detailed and transparent. The team subsequently installed a new Main combi boiler and carried out the power flush. The work was completed professionally and, most importantly, all six radiators that had previously been causing problems are now working properly again. Communication throughout has also been excellent. Julie and Evis have been friendly, responsive and very helpful with all of my questions, both before and after the installation. The boiler warranty and Building Regulations/Gas Safe documentation were registered promptly, and they have continued to be helpful with follow-up queries. Overall, I’ve been very happy with both the quality of the work and the customer service. Thank you to the whole team at Boiler & Heating Care.Posted on V J L-DTrustindex verifies that the original source of the review is Google. They were my daughters knights in shining armour when she encountered a serious issue with her hot water tank and the wiring. I am very impressed with their service, efficiency and clear messaging and pricing.Posted on Emma CunninghamTrustindex verifies that the original source of the review is Google. Installed a new job for us and went above and beyond to ensure everything worked well! Thanks again, would highly recommendPosted on Hannah SawfordTrustindex verifies that the original source of the review is Google. Brilliant team - so efficient and responsive and worked so hard to remove/install our new boiler. Communicating so easily via whats app was brilliant. Definitely recommend Boiler & Heating Care team. Thank you.Posted on Rong SuTrustindex verifies that the original source of the review is Google. Very nice and professional staff, very good service, always respect our choice. The company is listed for the future need.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Breakdowns, boiler services, new boilers, bathrooms and building work. Gas Safe registered, a 12-month warranty on major repairs, and based in Leyton for over 15 years.

